Terms & Conditions

Welcome to Scentessence & Alchemy Apothecary Co. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully, as they outline your rights and responsibilities as a valued customer.

Use of Our Website

  • By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • You agree not to misuse the website, interfere with its functionality, or engage in fraudulent activities.

Product Information

  • We make every effort to display our products, descriptions, and pricing accurately. However, we cannot guarantee that your device’s display of colors will perfectly reflect the product.
  • All products are handcrafted, which may result in slight variations in color, texture, or scent performance — a hallmark of artisanal luxury.

Orders & Payments

  • Orders are only considered confirmed once payment has been successfully processed.
  • We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or product unavailability.
  • Payments are securely processed through trusted third-party providers.

Shipping & Delivery

  • Shipping times are estimates and may vary due to carrier delays, customs inspections, or unforeseen circumstances.
  • We are not responsible for lost or stolen packages once marked as “delivered” by the carrier.

Returns & Refunds

  • Please refer to our Refund & Return Policy for full details on eligibility and procedures.

Intellectual Property

  • All content on this website — including logos, designs, photography, and text — is the property of Scentessence & Alchemy Apothecary Co. and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from product use, website use, or shipping delays.
  • Our liability is limited to the purchase price of the product in question.

Privacy & Data Protection

  • We value your privacy and safeguard your information. Please review our Privacy Policy for details on data collection and usage.

Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.