Terms & Conditions
Welcome to Scentessence & Alchemy Apothecary Co. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully, as they outline your rights and responsibilities as a valued customer.
Use of Our Website
- By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
- You agree not to misuse the website, interfere with its functionality, or engage in fraudulent activities.
Product Information
- We make every effort to display our products, descriptions, and pricing accurately. However, we cannot guarantee that your device’s display of colors will perfectly reflect the product.
- All products are handcrafted, which may result in slight variations in color, texture, or scent performance — a hallmark of artisanal luxury.
Orders & Payments
- Orders are only considered confirmed once payment has been successfully processed.
- We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or product unavailability.
- Payments are securely processed through trusted third-party providers.
Shipping & Delivery
- Shipping times are estimates and may vary due to carrier delays, customs inspections, or unforeseen circumstances.
- We are not responsible for lost or stolen packages once marked as “delivered” by the carrier.
Returns & Refunds
- Please refer to our Refund & Return Policy for full details on eligibility and procedures.
Intellectual Property
- All content on this website — including logos, designs, photography, and text — is the property of Scentessence & Alchemy Apothecary Co. and is protected by copyright laws.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from product use, website use, or shipping delays.
- Our liability is limited to the purchase price of the product in question.
Privacy & Data Protection
- We value your privacy and safeguard your information. Please review our Privacy Policy for details on data collection and usage.
Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to the website.