At Scentessence & Alchemy Apothecary Co., your privacy is just as important to us as the quality of our fragrances. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information when you interact with us:

• Personal Information (such as name, email, billing/shipping address, and phone number) when placing an order or signing up for our newsletter.
• Payment Information securely processed through trusted third-party providers — we do not store full credit card details.
• Browsing Information (such as cookies, IP address, and device type) to improve website performance and personalize your experience.

How We Use Your Information

Your information is used to:

• Process and ship your orders.
• Communicate order updates, promotions, and exclusive offers (if you’ve opted in).
• Enhance website performance and user experience.
• Comply with legal obligations.

We never sell, rent, or share your information with unrelated third parties.

Cookies & Tracking

We use cookies to:

• Keep your shopping cart active.
• Analyze website traffic and performance.
• Personalize your browsing experience.

You can adjust your browser settings to refuse cookies, but some site features may not function properly.

Third-Party Services

We may use trusted third-party providers (such as payment processors and shipping carriers) to complete transactions and deliver orders. These providers only receive the information necessary to perform their services.

Data Protection

We implement industry-standard security measures to protect your personal information. However, no method of online transmission is 100% secure. By using our website, you acknowledge and accept this risk.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request corrections or deletion of your data.
• Opt out of marketing emails at any time via the unsubscribe link.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us at:
📧 support@scentessencealchemy.com